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Cyberbacker franchise

2024 filing · April 18, 2024Growing

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Cyberbacker at a glance

A business that matches business owners with remote virtual assistants for administrative, marketing, sales and customer service work. At the end of 2023 there were 57 Cyberbacker locations in the US, 33 franchised and 24 company-owned.

The business

Franchisor
Cyberbacker International, Inc
The company that sells the franchises
Who runs it
Owner
An owner must run it day to day
Franchising since
2021
3 years of selling franchises
Franchisor based in
Ogden, Utah

What you pay

Cost to open
$52K–$85K
Fee, build-out and opening working capital
Franchise fee
$30,000
Paid once, when you sign
Royalty
None
No royalty. The franchisor's affiliate holds the client contracts and pays you 7% of the client payments plus a 52% share of its net profit on the contracts you sell; you pay a support team fee of $2,600 a month
Brand fund
None now
Not charged at present; 3% of each client's contract price if a fund is set up
Agreement length
5 years
Territory
None
No exclusive territory
SBA Franchise Directory
Not listed
Lenders check this list before an SBA loan

Where it is

US locations, 2023
57
Franchised and company-owned
Franchised
33
Company-owned
24
Change in 3 years
+33
Franchised locations, 2021–2023
States
24
Most in Texas, California and Florida

Support and records

Shares sales figures
No
Ask current owners what a location makes
Initial training
7–9 hours
7–9 hours in class
Lawsuits disclosed
None
Bankruptcy disclosed
None
Franchisor revenue, 2023
$428K
The company, not one location
Franchisor net loss
$165
Latest filing
Apr 18, 2024
2024 filing

From Cyberbacker International, Inc’s 2024 filing; revenue and net loss from its audited financial statements, page 153; SBA status from the SBA Franchise Directory, October 28, 2026.

Franchisor revenue is the company that sells the franchises (royalties, fees and anything else it earns), not what a location makes.

Where it ranks

Cyberbacker among all franchises with the same figure.

FigureCyberbackerAmong all franchises
Cost to open, midpointHalfway between the low and high estimate$68,475Costs less than 94% of franchises
Franchise feePaid once, when you sign$30,000Lower than 72% of franchises
US locationsFranchised and company-owned57More than 67% of franchises

How much a Cyberbacker franchise costs

Opening one Cyberbacker costs an estimated $52,000 to $84,950. That covers the franchise fee and everything else needed to open, through the first months of working capital. It is one of the low-cost franchises.

The biggest costs are initial franchise fee ($30,000) and launch team support fee ($10,000). Here is every line of the estimate as filed:

What it pays forRangeLowHigh
Initial franchise fee$30,000
Initial training$0$500
Support team costs (first 3 months)$5,850$7,800
Launch team support fee$10,000
Computer, internet, smartphone and technology suite$150$2,650
Business Coach - first 3 months$3,000$4,500
Construction/leasehold improvements$0$10,000
Adapting your office to our general specifications$0$2,500
Rent (3 months of rent, plus a security deposit)$0$4,000
Misc. opening costs$1,000$6,000
Additional funds – 3 months$2,000$7,000
Total$52,000$84,950

Source: Cyberbacker International, Inc, 2024 filing, page 18

Cyberbacker franchise fee

The franchise fee is $30,000. You pay it when you sign the franchise agreement.

Source: Cyberbacker International, Inc, 2024 filing, page 12

Royalty and ongoing fees

RoyaltyNo royalty. The franchisor's affiliate holds the client contracts and pays you 7% of the client payments plus a 52% share of its net profit on the contracts you sell; you pay a support team fee of $2,600 a month.
Brand or marketing fundNot charged at present; 3% of each client's contract price if a fund is set up.
Technology Suite FeeCurrently, $50 per month, per account
Franchise Agreement Transfer Fee$5,000
Replacement Training$750 per person

The typical franchise royalty is 6% of sales, plus 2% for marketing. See franchise fees and royalties to compare.

Source: Cyberbacker International, Inc, 2024 filing, pages 13 and 14

Other fees as filed, from pages 14–16. The filing lists every fee, including late fees and audit costs.

Sales and earnings

No figures Cyberbacker does not share sales or profit figures for its locations. Talking to current and former franchise owners is the usual way to learn what a location earns.

Source: Cyberbacker International, Inc, 2024 filing, page 43

How Cyberbacker compares

Of the 324 business services franchises on this site, Cyberbacker is the 92nd cheapest to open and the 111th largest by number of locations.

FigureCyberbackerTypical business services brandTypical franchise
Cost to open, low end$52K$77K$222K
Cost to open, high end$85K$136K$477K
Franchise fee$30K$45K$40K
US locations573221
Closed or left per year22.1%6.9%–
Shares earnings figuresNo187 of 3242,147 of 3,352

Typical is the median across the 324 brands in business services franchises; typical franchise, across every brand here.

Locations opened and closed

56 opened
23 closed or left
Franchised locations, last 3 years
2021
13 opened0 closed or left
13 (+13)
2022
39 opened0 closed or left
52 (+39)
2023
4 opened23 closed or left
33 (−19)
YearFranchisedCompany-ownedOpenedClosed
202113 (+13)1+130
202252 (+39)1+390
202333 (−19)24+4−23

Closed or left counts terminations, non-renewals, locations bought back by the franchisor and locations that stopped operating.

See which brands grew most in the fastest-growing franchises rankings.

More in the guides: franchise failure rates.

Source: Cyberbacker International, Inc, 2024 filing, page 44

Source filing (2024, PDF)

Where Cyberbacker locations are

At the end of 2023, Cyberbacker had franchised locations in 24 states. The most are in Texas, California and Florida.

  • Texas4
  • California3
  • Florida3
  • Missouri2
  • Pennsylvania2
  • Alaska1
All 24 states
Maine1
Maryland1
Massachusetts1
Michigan1
Montana1
New Hampshire1
New Jersey1
New Mexico1
New York1
Ohio1
Ontario1
Rhode Island1
South Carolina1
Virginia1

Source: Cyberbacker International, Inc, 2024 filing, page 45

Who owns Cyberbacker?

Cyberbacker franchises are sold by Cyberbacker International, Inc.

From Cyberbacker International, Inc’s 2024 filing.

Cyberbacker filings

The figures on this page come from Cyberbacker International, Inc’s 2024 filing, issued April 18, 2024, on record with the NASAA Electronic Filing Depository.

Cyberbacker filings, newest first
FilingIssuedRegistryOn this page
2024 filingApril 18, 2024NASAA depositoryCosts, fees and locations, 2021–2023

Each link opens the filing as a PDF. See the newest filings across all brands.

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